These Terms & Conditions ("Terms") govern your engagement with Hooreks Chartered Accountants ("Hooreks", "we", "us", "our"), a registered CA firm with offices at 304, Pinnacle Business Tower, Sector 62, Noida, UP 201309. By contacting us, signing an engagement letter, or using any of our services, you ("Client", "you") agree to be bound by these Terms. Please read them carefully before proceeding. If you do not agree with any part of these Terms, please do not engage our services.
These Terms form a legally binding agreement between you and Hooreks. They apply to all professional services we render, including but not limited to tax filing, audit, GST compliance, company registration, bookkeeping, and advisory services. Engagement of our services, whether through a signed engagement letter, verbal instruction, or email confirmation, constitutes your acceptance of these Terms.
We reserve the right to update these Terms from time to time. The version in effect at the time of your engagement applies to that engagement. Continued use of our services after an update constitutes acceptance of the revised Terms.
Hooreks provides professional accounting, taxation, audit, and advisory services. All work is performed by or under the direct supervision of a Chartered Accountant registered with the Institute of Chartered Accountants of India (ICAI). The precise scope of each engagement is defined in a separate engagement letter issued before work begins.
Our services include, but are not limited to:
Any service not listed in the engagement letter will be treated as a separate engagement and quoted accordingly.
The quality and accuracy of our work depends on the completeness of information you provide. As a client, you agree to:
You are responsible for the accuracy of information submitted to us. We rely on what you provide and cannot independently verify every fact. Errors in your data that result in incorrect filings or assessments remain your responsibility.
All fees are agreed in writing before work commences. We do not begin any engagement without a confirmed fee arrangement. Our fee structure is transparent and fixed — there are no hidden charges.
| Payment term | Policy |
|---|---|
| Invoice due date | 15 days from date of invoice unless otherwise agreed in writing |
| Late payment | Services may be paused if payment is outstanding beyond 30 days |
| Advance retainer | Required for new clients before commencement of work |
| Out-of-scope work | Billed separately at the rate agreed at the time of instruction |
| Refunds | Fees for completed work are non-refundable; advance retainers for work not yet started may be refunded at our discretion |
All fees are exclusive of applicable taxes (GST) unless explicitly stated otherwise. A GST invoice will be issued for all payments received.
We treat all client information as strictly confidential. Every member of our team is bound by professional confidentiality obligations under the ICAI Code of Ethics as well as the terms of their employment or engagement with Hooreks.
We will not disclose your information to any third party except in the following circumstances:
This confidentiality obligation survives the termination of our engagement and applies indefinitely.
All working papers, methodologies, templates, checklists, and internal processes developed by Hooreks remain our intellectual property. Deliverables prepared specifically for your engagement — such as financial statements, audit reports, and tax returns — become your property upon full payment of the associated fees.
You may not reproduce, distribute, or commercially exploit any Hooreks-developed materials, formats, or templates without our written consent.
Our liability in connection with any engagement is limited to the total fees paid by you for that specific engagement. We are not liable for:
We always act with professional care and diligence. Where an error on our part causes a direct, quantifiable loss, we will work with you to resolve it within the limit of fees paid.
Either party may terminate an engagement by giving 15 days' written notice. Upon termination:
Termination of an engagement does not affect confidentiality obligations, which survive indefinitely.
All services are delivered in accordance with the standards, guidelines, and ethical requirements of the Institute of Chartered Accountants of India (ICAI). We maintain independence as required by professional standards and will notify you if any conflict of interest arises in the course of an engagement.
Our CAs are required to maintain continuing professional education and comply with all ICAI regulations. You can verify our registration and standing on the ICAI member directory at icai.org.
We may revise these Terms from time to time. When material changes are made, we will notify active clients by email or in writing. The revised Terms will apply to any new engagement entered into after the effective date of the change. For ongoing engagements, changes will take effect 30 days after notification unless you notify us in writing that you do not accept them, in which case the engagement may be terminated without penalty.
These Terms are governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising from or relating to these Terms or any engagement with Hooreks shall first be attempted to be resolved through good-faith negotiation between the parties. If unresolved within 30 days, it shall be subject to the exclusive jurisdiction of the courts of Noida, Uttar Pradesh, India.
We will respond within 48 hours.